Thank you for participating in the online questionnaire for the Canada Revenue Agency’s (CRA) Service Feedback Program. You have been invited to participate as you submitted a complaint to the CRA’s Service Feedback Program and your file has recently been closed. How to complete the questionnaire This questionnaire has six (6) questions and will be open from June 3 to 28, 2024. When you are ready, select the Next Page button below to start the online questionnaire. You will be able to save your progress and come back later. When you have finished the questionnaire, click Submit.
Privacy statement Information is collected under the authority of section 220 of the Income Tax Act and section 275 of the Excise Tax Act. The information you share in this questionnaire will only be used to improve the CRA’s Service Feedback Program. Aggregate data may be used for reporting purposes. You are under no obligation to participate, and your agreement or refusal to participate will not affect your taxes or benefits. Please do not include any personal information in the open text responses that could identify you, your business or organization (for example, your name, Social Insurance Number, telephone, email, business name and number, financial, medical or work details). If personal information was unintentionally shared, it will be deleted and not stored. Refer to the Personal Information Bank - Outreach Activities (PSU 938). Under the Privacy Act, individuals have a right of access to, correction and protection of their personal information and to file a complaint to the Privacy Commissioner of Canada regarding our handling of their personal information.